Frequently Asked Questions
Everything you need to know about your Harlembling experience.
What materials are used in Harlembling jewelry?
We specialize in high-quality materials including solid 925 sterling silver, 10k and 14k gold, and premium moissanite stones that pass diamond testers.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the US takes 3-5 business days, while priority options are available at checkout.
Do you offer a return policy?
Yes, we offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-made pieces are final sale.
Will my jewelry turn my skin green?
No. Because we use genuine precious metals like sterling silver and gold rather than cheap base metals like brass or nickel, our jewelry will not irritate your skin or turn it green.
How do I track my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to monitor your package's progress.
Does your moissanite come with a certificate?
Yes, all our moissanite jewelry pieces come with a GRA certification to verify the authenticity, color, and clarity of the stones.